Welcome to Golden Key Tales! Please read the following Terms of Use carefully before using our website (www.goldenkeytales.com). By accessing and using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
1. General Information
Golden Key Tales is a publishing organization that provides books, educational materials, activities, services, and related content for both children and adults. Through our website, users can stay informed about our publications, make purchases, receive information on educational programs, and participate in various activities.
2. User Rights and Obligations
2.1. Access and Use of the Website
Users may freely browse our website, provided they comply with the terms of use and data protection and copyright laws. It is strictly prohibited to:
- Copy, modify, reproduce, or distribute content without authorization.
- Use the website for illegal activities or any action that may cause harm to Golden Key Tales or third parties.
- Introduce malicious software or attempt unauthorized access to data.
3. Intellectual Property Rights
All content published on the website (text, images, logos, videos, graphics, designs, educational materials, etc.) belongs to Golden Key Tales or third parties who have granted a license for its use. Any reproduction, modification, or distribution of the content without written permission from Golden Key Tales is strictly prohibited and subject to penalties.
4. Purchases and Transaction Terms
4.1. Orders and Availability
Users can purchase our books and products through the website. All orders are subject to availability. If a product is unavailable, we will promptly inform the customer and offer alternatives or a refund.
4.2. Payment Methods
We accept payments via:
- Debit/Credit Cards (Visa, Mastercard, etc.)
- Bank Deposit via Viva
- IRIS Payment System
- Cash on Delivery (for orders within Greece)
All payments are processed through secure electronic transaction systems.
4.3. Shipping and Delivery
Products are shipped via partnered courier services. Delivery times may vary depending on the destination and shipping conditions. For orders over €35, we offer free shipping.
4.4. Return & Cancellation Policy
Customers may return products within 14 days of receipt, provided they are unused and in excellent condition. Return shipping costs are covered by the customer unless the product is defective or incorrectly shipped.
5. Personal Data Protection
Golden Key Tales is committed to protecting users’ personal data in accordance with the General Data Protection Regulation (GDPR). The information we collect is used solely for processing orders, communicating with customers, and improving our services.
For more details, please read our Privacy Policy.
6. Limitation of Liability
Golden Key Tales makes every effort to ensure that all information on the website is accurate and up to date. Use of the website is at the user’s own risk. Golden Key Tales is not liable for any direct or indirect damages resulting from the use of or inability to access the website.
7. Changes to the Terms of Use
We reserve the right to modify or update these terms at any time. Any changes will be published on our website and will take effect upon posting.
8. Contact
For any questions or clarifications regarding the Terms of Use, please contact us via email at info@goldenkeytales.com or through our website’s contact form.
By using our website, you accept these terms of use. Thank you for being part of Golden Key Tales!